Cannot Connect to Account Linking Server
Hi Sabrina9330
My proper noun is Daniel. I will be more than happy to assist yous.
Please open a mobile web browser on your phone then access https://outlook.alive.com
Can you detect the emails you lot are looking for? Pelase makes certain you lot employ the search bar.
Disclaimer
This is a peer-to-peer support forum. I'chiliad Non-Microsoft Staff, I don't work for Microsoft. Generally anybody hither are users helping other users.
Kind Regards
I'k an independent advisor. I'm non a Microsoft staff.
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Hi, and thank you for your respond. I take really tried that already. I opened outlook in safari and checked both of my hotmail accounts. While I can run into previous emails in my inbox (whereas both inboxes are empty in my mobile app), I yet am not receiving whatever new emails on either account. Both on my telephone's web browser and in my mobile electronic mail app, neither hotmail account that I take has updated with new emails since early on Wednesday (ten/20/21).
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Besides, I had someone try sending me an email to one of the accounts and when they attempted, it gave them an error message that said something along the lines of "this user'southward inbox is full and cannot receive new emails". Nonetheless, I know that to not exist the case. For one, considering ane of the accounts is much newer and doesn't have almost equally many emails stored on it equally the other. Aside from that, at that place's no way that they simultaneously reached a maximum number of emails. Once more, ane account is far older and has way more emails in the inbox than the other. Another thing to annotation is that both accounts stopped refreshing and receiving new emails at the aforementioned time. Both accounts last updated with new emails effectually 1:30pm on Wednesday.
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Sabrina,
I accept the exact aforementioned trouble, my concluding email was 10/fourteen!!
Did u find any solution even so?
It'southward very annoying that there is no way to call anyone
Lori
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Upshot 1: "It gave them an fault bulletin that said something along the lines of "this user'due south inbox is full and cannot receive new emails". Could you please visit the post-obit link and double-bank check your storage info again, please also empty some folders. https://outlook.live.com/mail/0/options/general...
Issue 2: Unable to transport & receive emails.
Please go to Outlook webmail to investigate this issue furthermore. Please visit i of the post-obit links below depending on what kind of Microsoft account license you have.
- If you utilize a Microsoft account gratuitous license then please visit this link https://outlook.live.com
- If yous use a Microsoft account paid license (MS365/Office365) then delight visit this link https://outlook.office.com
Once you have logged into Outlook webmail, first of all, effort to search for these emails using the Search feature in Outlook. Please refer to this article: https://back up.microsoft.com/en-u.s./office/sear...
Still, If you lot are still unable to find them then please select the gear icon on the top menu to admission Outlook webmail's settings > select view all Outlook settings then please check a few things below.
- Bank check the storage whether information technology meets the maximum limit, if yes please delete some. Select general tab > Storage.
- Check if y'all accept rules, if yes so for troubleshooting purposes delight remove them. Select mail tab > Rules
- Check if you accept rules, please delete items in the sweep binder (if any). Select mail tab > Sweep
- Bank check if there's a forwarding rule, if yes try to disable it: Select mail tab > forwarding
- Please make certain the contact is not listed in the blocked sender list and please add the sender'southward address to the safe sender listing. Select mail tab > Junk post
Withal, If you are also unable to send emails and then please check a few things in the following commodity and ringlet downwards to the department nether the "Outlook.com won't permit me send an email": https://support.microsoft.com/en-united states of america/office/fix-...
However, If indeed the problem yet persists then for farther investigations you tin also attain out to Outlook support on your ain by following these steps below:
- Visit this link https://outlook.live.com
- Click the question mark (?) on the meridian right-paw side of Outlook webmail.
- Type in the message in the box then press enter.
- Scroll down to the section "Still Need Help?" then click the yes button.
- Please blazon in the outcome in the box and so press send.
Kind Regards
I'm an independent counselor. I'g not a Microsoft staff.
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Obviously my inbox was full. It makes absolutely zilch sense that both of my hotmail accounts would reach maximum capacity simultaneously because they have two completely unlike numbers of emails in them (unless it's a shared storage for all hotmail accounts), but evidently that was the problem. I could not find any settings regarding storage limits as Daniel suggested, merely I just started deleting emails until new ones started coming in. While doing so, I institute several emails in my spam binder from outlook stating that my mailbox was full (very helpful). I hope this helps you lot, Lori, and give thanks you for your advice, Daniel.
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Source: https://answers.microsoft.com/en-us/outlook_com/forum/all/cannot-connect-to-server/e2de149f-7c58-4f3d-acee-799a12ef2935
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